What's on the Bench: Client Stories & Reviews
Every instrument that enters the workshop is treated with care. Read authentic feedback from guitarists across Dundee and Angus.
Complimentary Concierge: Doorstep collection across Dundee, Broughty Ferry & Monifieth. Servicing strictly evenings & weekends.
Chris Crandall
Google Verified Review
“Extremely responsive and thoughtful — great job!”
“David was excellent to work with. Extremely responsive and thoughtful. He really did a great job!!!”
Derek
Google Verified Review
“The best I have ever used — Ibanez & Schecter basses”
“Dave setup my bass guitar he did a great job on my ibanez bass. Intonation good and action excellent so I've txt him to do the same on my Schecter bass. Ps he picks up and drops off. First class service and he is a nice man to deal with********************** DEREK. Dave has also setup my Schecter stilleto extreme 4. And he has made it so easy to play nothing like a professional to get your bass playing GREAT. he is the best I have ever used thanks Dave.”
Brian
Google Verified Review
“Returned in pristine condition — plays beautifully again”
“Handed over my favourite 1967 semi acoustic guitar to David for a full make over and set up. Great communication and Guitar returned in pristine condition, she now play beautifully again. I have a few other guitars that need much the same TLC, and they will without hesitation be going to David.”
Kyle Alazzawi
Google Verified Review
“Never had this level of service”
“Had a professional set up and some repairs done on my acoustic from David. What a great bloke and did a fantastic job. Had many a guitar set up before, but never had this level of service. All pictures, measurements, details and assessments sent through clearly detailed on email too. He even gave a variety of options for the work and honest opinions too. Highly recommend and now wouldn’t take any of my guitars anywhere else.”
Katie Borwell
Google Verified Review
“Brought my guitar back to life”
“Amazing service, door to door collection. My guitar has returned in spotless condition and sounding amazing and I cannot thank David enough for bringing my guitar back to life cannot wait to play. Great report on the guitar and what had been sorted. Excellent communication, highly recommended. Will use this service again.”
Kenneth Gibson
Google Verified Review
“Solved an issue that defeated two other luthiers”
“Excellent service. Very attentive and committed to solving an issue with my guitar that had defeated two other luthiers. Would highly recommend Complete Guitar.”
Hamer Doon
Google Verified Review
“Service was exemplary on three instruments”
“David’s service was exemplary. He did exactly what he said he’d do with three instruments that had some tricky issues. Great job; highly recommended.”
Phil West
Verified Workshop Client
“Really happy with how my guitar now feels”
“Excellent Service, really happy with how my guitar now feels.”
Lauren McKillion
Google Verified Review
“Helpful, thorough and skilled”
“So helpful, thorough and skilled. Would recommend to anyone!”
Concierge Workshop Logistics
Three-Zone Service & Collection Policy
Core Catchment
Complimentary evening doorstep collection and return across Dundee (DD1–DD4), Broughty Ferry, Monifieth (DD5), Newport-on-Tay, and Tayport (DD6).
Outer Edge
Direct doorstep collection and return to client addresses in Carnoustie (DD7) and Longforgan (DD2 5) with a modest £10 travel contribution.
Drop-Off Outside Flat
For clients in Forfar, Arbroath, Perthshire & beyond. Pre-arranged drop-off and pickup outside 33E Ballindean Road. Strictly by appointment.
The Complete Guitar Workshop
Explore our full service menu: calibrate your instrument with The Complete Setup (£95), eliminate buzz with The Complete Fret Service (£115), or cure tuning friction with a hand-carved bone nut (£50). You can also read our step-by-step Workshop Care Guides, or download LuthierScan Pro for strobe-grade Android tuning.